Our client is a Luxury timepiece brand seeking a Sales Executive for their new Highland Park location.
Job Title: Sales Associate
Reports to: Boutique Manager
Location: Dallas, TX
Position Purpose:
We are seeking an energetic, dependable high end luxury retail sales associate to join our growing team. You will directly assist customers, process transactions, help merchandise on the sales floor, and play a vital role in making exceptional client experience. Top-notch customer service skills are a must, as is the ability to learn product knowledge quickly.
Essential Duties & Responsibilities:
Sales/Customer Service
- Initiate and leverage sales opportunities with existing and prospective customers while developing and maintaining clients
- Maintain customer correspondence to build and enhance relationships to drive sales
- Follow the established brand sales techniques and customer service guidelines
- Develop strong brand knowledge, including products, company history, information, and news knowledge
- Knowledgeable in current industry trends and technology including familiarity of competition
- Maintain a professional appearance and behaviors
- Support all company initiatives as they relate to product launches, customer service and selling
- Strive to meet or exceed store goals
- Familiar with POS and CRM systems
Store Operations
- Adhere to company policies and procedures at all times
- Assist with inventory and special projects or events as needed
- Perform opening and closing store duties as needed
- Assist in maintaining visual standards with direction from corporate and management
Team Relations
- Maintain open, professional and ongoing communications with store management, peers and corporate
- Partner with the team to achieve store goals
- Be a positive role model and represent the brand appropriately at all times
- Adapt to changing needs of the brand and company
- Where requested, participate in the training of new sales associates (product knowledge, store procedures, company policies, etc.)
Education & Skills Required:
- Minimum of 3 years’ experience in hospitality, customer service or high-end luxury required
- Experience and proven success in client service in a luxury environment needed
- Strong organization, communication and follow-up skills are essential
- Strong attention to detail with the ability to handle multiple demands simultaneously
- Highly flexible and able to work as part of a team in a demanding environment
Please submit a resume for consideration.
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